At Firmgrin Ltd (“we”, “us”, “our”), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website firmgrin.com and use our public speaking training services.
By using our website and services, you agree to the terms of this Privacy Policy.
We collect the following types of personal information:
Contact details: such as your name, email address, phone number, and postal address when you contact us or register for services.
Payment information: details required to process payments securely (handled by third-party payment processors).
Usage data: information about how you use our website, including IP address, browser type, pages visited, and session duration, collected via cookies and analytics tools.
Communication data: records of correspondence with us via email, phone, or contact forms.
We use your personal information to:
Provide and manage our services to you
Process payments and manage subscriptions
Respond to your enquiries and provide customer support
Improve our website and services through analysis of usage data
Send you marketing communications if you have consented (you may opt-out at any time)
Comply with legal and regulatory requirements
Our processing of your data is based on:
Your consent (e.g., marketing communications)
Performance of a contract (delivering training services)
Compliance with legal obligations
Legitimate interests, such as improving our services and preventing fraud
We do not sell your personal data to third parties.
We share data only with trusted third-party service providers (e.g., payment processors, email platforms, analytics providers) who help us operate the business under strict confidentiality agreements.
We implement appropriate technical and organisational measures to protect your data from unauthorised access, loss, or misuse.
Under UK data protection laws, you have the right to:
Access your personal data
Request correction or deletion of your data
Object to or restrict certain processing activities
Withdraw consent at any time
Request data portability
Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data rights have been violated
To exercise these rights, please contact us using the details below.
We keep your personal data only as long as necessary to provide our services, comply with legal obligations, or resolve disputes.
Please see our Cookies Policy for information on how we use cookies and your choices regarding them.
If you have any questions, concerns, or requests regarding your personal data, please contact us:
Firmgrin Ltd
45 Regent Street
London, W1B 2EL
United Kingdom
📧 Email: [email protected]
📞 Phone: +44 20 7946 0832
We may update this Privacy Policy occasionally. We recommend checking this page periodically for any changes.
Firmgrin Ltd
45 Regent Street
London, W1B 2EL
United Kingdom
📧 Email: [email protected]
📞 Phone: +44 20 7946 0832
© 2025 Firmgrin Ltd. All rights reserved.
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